Privacy Policy & Terms of Service
Last updated: August 22, 2025
Privacy Policy
Information We Collect
RoK Diagnostics collects information you provide directly to us, such as when you:
- Contact us through our website forms
- Subscribe to our newsletter or blog
- Request information about our services
- Engage with our content or social media
Types of Information
- Personal Information: Name, email address, phone number, company/organization
- Professional Information: Research field, project details, location
- Communication Data: Messages, inquiries, feedback
- Technical Information: IP address, browser type, device information
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you relevant information about our services
- Analyze website usage and improve user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To trusted service providers who assist us in operating our website
- When required by law or to protect our rights
- In connection with a business transfer or merger
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with supervisory authorities
Terms of Service
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these terms and conditions.
Use License
All content on this website, including text, graphics, logos, images, and software, is the property of RoK Diagnostics and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.
Service Disclaimer
Our services are provided "as is" without warranties of any kind. RoK Diagnostics shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or services.
User Conduct
You agree not to:
- Use the website for unlawful purposes
- Interfere with website functionality
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
Intellectual Property
All trademarks, service marks, and logos displayed on this website are the property of RoK Diagnostics or their respective owners.
Limitation of Liability
RoK Diagnostics shall not be liable for any damages arising from the use of our website or services, including but not limited to direct, indirect, incidental, or consequential damages.
Governing Law
These terms are governed by the laws of Benin. Any disputes shall be resolved in the courts of Benin.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website.
International Data Transfers
RoK Diagnostics operates in Benin, Chad, and Nigeria. Your data may be processed in these locations and may be transferred internationally in accordance with applicable data protection laws.
Contact Information
If you have questions about this policy or our data practices, please contact us:
- Email: info@old.rokdiagnostics.com
- Phone: +229 01 58 99 96 36
- Address: Cotonou, Benin